My new hero is a Sprint operator named Jesse.
After 8 months of bills being payed but not received, late fees threatening to take us for all we're worth (which is not much by now, thanks to them), one report to the Better Business Bureau, and the frustration of not being able to get out of our contract...
this might be all behind us.
Funny how I can spend 2 hours a week, every week since July, talking to 10 different people who don't seem to have access to what they need to solve the problems.
And then there's Jesse. Sweet, helpful, English-speaking Jesse.
It took 5 minutes - and all my troubles vanished.
Please, Lord, let them have vanished.
1 comment:
we went through all of that mess with sprint... we finally just switched to at&t.
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